:root{--color-primary: #16a34a;--color-primary-hover: #15803d;--color-primary-light: #f0fdf4;--color-primary-border: #bbf7d0;--color-whatsapp: #25d366;--color-whatsapp-hover: #128c7e;--color-whatsapp-light: #e7fbf0;--color-text-main: #0f172a;--color-text-secondary: #334155;--color-text-muted: #64748b;--color-bg-body: #f8fafc;--color-bg-card: #ffffff;--color-border: #e2e8f0;--color-border-subtle: #f1f5f9;--nav-height: 72px;--font-family: "Cairo", system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{scroll-behavior:smooth;text-size-adjust:100%}body.support-page{font-family:var(--font-family);background-color:var(--color-bg-body);color:var(--color-text-main);direction:rtl;min-height:100vh;display:flex;flex-direction:column;line-height:1.75;-webkit-font-smoothing:antialiased}.support-navbar{position:sticky;top:0;left:0;right:0;height:var(--nav-height);background-color:#fff;border-bottom:1px solid var(--color-border);z-index:100;box-shadow:0 2px 10px #0f172a0a}.support-nav-container{max-width:1180px;height:100%;margin:0 auto;padding:0 1.25rem;display:flex;align-items:center;justify-content:space-between;position:relative}.support-nav-start{display:flex;align-items:center;flex:1}.nav-exit-btn{display:inline-flex;align-items:center;gap:.5rem;padding:.55rem 1rem;border-radius:9999px;background-color:#f8fafc;border:1px solid var(--color-border);color:var(--color-text-main);text-decoration:none;font-weight:700;font-size:.95rem;transition:all .2s cubic-bezier(.16,1,.3,1);cursor:pointer;-webkit-user-select:none;user-select:none}.nav-exit-btn:hover{background-color:#fff;border-color:#cbd5e1;color:#ef4444;transform:translate(2px);box-shadow:0 2px 8px #0000000d}.exit-arrow-icon{width:20px;height:20px;stroke:currentColor;transition:transform .2s ease}.nav-exit-btn:hover .exit-arrow-icon{transform:translate(3px)}.support-nav-center{display:flex;align-items:center;justify-content:center;position:absolute;left:50%;transform:translate(-50%)}.support-logo-link{display:flex;align-items:center;justify-content:center;text-decoration:none;outline:none}.support-brand-logo{height:48px;width:auto;object-fit:contain;transition:transform .2s ease}.support-brand-logo:hover{transform:scale(1.03)}.support-nav-end{display:flex;align-items:center;justify-content:flex-end;flex:1}.nav-search-btn{display:inline-flex;align-items:center;gap:.5rem;padding:.55rem 1.05rem;border-radius:9999px;background-color:var(--color-primary-light);border:1.5px solid var(--color-primary-border);color:var(--color-primary-hover);font-weight:700;font-size:.95rem;cursor:pointer;transition:all .2s cubic-bezier(.16,1,.3,1);-webkit-user-select:none;user-select:none}.nav-search-btn:hover,.nav-search-btn.active{background-color:var(--color-primary);border-color:var(--color-primary);color:#fff;box-shadow:0 4px 14px #16a34a40}.nav-search-icon{width:19px;height:19px;stroke:currentColor}.support-search-bar-wrap{position:absolute;top:100%;left:0;right:0;background-color:#fff;border-bottom:1.5px solid var(--color-primary-border);box-shadow:0 10px 25px #0f172a14;padding:.85rem 1.25rem;display:none;flex-direction:column;gap:.75rem;animation:slideDownSearch .22s cubic-bezier(.16,1,.3,1)}.support-search-bar-wrap.open{display:flex}@keyframes slideDownSearch{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}.support-search-bar-inner{max-width:1180px;margin:0 auto;width:100%;display:flex;align-items:center;gap:.85rem;flex-wrap:wrap}.search-input-field-group{flex:1;min-width:260px;position:relative;display:flex;align-items:center}.search-input-icon{position:absolute;right:14px;width:19px;height:19px;color:var(--color-text-muted);pointer-events:none}.support-search-input{width:100%;padding:.65rem 2.85rem .65rem 2.5rem;border-radius:9999px;border:1.5px solid var(--color-border);background-color:#f8fafc;color:var(--color-text-main);font-family:inherit;font-size:.98rem;font-weight:600;outline:none;transition:all .2s ease}.support-search-input:focus{background-color:#fff;border-color:var(--color-primary);box-shadow:0 0 0 3px #16a34a26}.search-clear-btn{position:absolute;left:12px;background:transparent;border:none;color:var(--color-text-muted);cursor:pointer;display:none;align-items:center;justify-content:center;padding:4px;border-radius:50%;transition:color .15s ease}.search-clear-btn:hover{color:var(--color-text-main)}.search-clear-btn svg{width:16px;height:16px}.search-actions-group{display:flex;align-items:center;gap:.65rem}.search-results-counter{font-size:.88rem;font-weight:700;color:var(--color-text-muted);background-color:#f1f5f9;padding:.35rem .75rem;border-radius:9999px;white-space:nowrap}.search-results-counter.has-results{background-color:var(--color-primary-light);color:var(--color-primary-hover)}.search-nav-arrows{display:flex;align-items:center;gap:4px}.search-nav-btn{width:34px;height:34px;border-radius:8px;border:1px solid var(--color-border);background-color:#fff;color:var(--color-text-main);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .15s ease}.search-nav-btn svg{width:17px;height:17px}.search-nav-btn:hover:not(:disabled){background-color:#f1f5f9;border-color:#cbd5e1}.search-nav-btn:disabled{opacity:.4;cursor:not-allowed}.search-close-bar-btn{background-color:#f1f5f9;border:1px solid var(--color-border);color:var(--color-text-main);font-family:inherit;font-size:.88rem;font-weight:700;padding:.45rem .95rem;border-radius:8px;cursor:pointer;transition:all .15s ease}.search-close-bar-btn:hover{background-color:#e2e8f0}.quick-search-chips{max-width:1180px;margin:0 auto;width:100%;display:flex;align-items:center;flex-wrap:wrap;gap:.5rem;padding-top:.25rem}.quick-chips-label{font-size:.84rem;font-weight:700;color:var(--color-text-muted)}.quick-chip-btn{background-color:#f8fafc;border:1px solid #e2e8f0;color:#334155;font-family:inherit;font-size:.82rem;font-weight:600;padding:.2rem .65rem;border-radius:9999px;cursor:pointer;transition:all .15s ease}.quick-chip-btn:hover{background-color:var(--color-primary-light);border-color:var(--color-primary-border);color:var(--color-primary-hover)}.support-main-container{flex:1 0 auto;max-width:1020px;width:100%;margin:2rem auto;padding:0 1.25rem 3.5rem}.support-document-card{background-color:var(--color-bg-card);border-radius:20px;border:1px solid var(--color-border);box-shadow:0 8px 30px #0f172a0a;padding:3rem 3.5rem;position:relative}.support-official-header{border-bottom:2px solid var(--color-border-subtle);padding-bottom:2rem;margin-bottom:2.5rem;text-align:right}.official-badge{display:inline-flex;align-items:center;gap:.5rem;padding:.4rem 1rem;background-color:var(--color-primary-light);border:1px solid var(--color-primary-border);border-radius:9999px;color:var(--color-primary-hover);font-size:.88rem;font-weight:700;margin-bottom:1.25rem}.official-badge-icon{width:18px;height:18px}.pulse-indicator{width:9px;height:9px;border-radius:50%;background-color:#22c55e;box-shadow:0 0 #22c55eb3;animation:pulseDot 1.8s infinite}@keyframes pulseDot{0%{box-shadow:0 0 #22c55eb3}70%{box-shadow:0 0 0 8px #22c55e00}to{box-shadow:0 0 #22c55e00}}.support-main-title{font-size:1.95rem;font-weight:800;color:var(--color-text-main);line-height:1.35;margin-bottom:1rem;letter-spacing:-.3px}.support-intro-text{font-size:1.05rem;color:var(--color-text-secondary);line-height:1.8;margin-bottom:1.75rem;text-align:justify}.support-action-toolbar{display:flex;align-items:center;gap:.85rem;margin-bottom:1.75rem;flex-wrap:wrap}.support-cta-btn{display:inline-flex;align-items:center;gap:.5rem;padding:.65rem 1.25rem;border-radius:10px;font-family:inherit;font-size:.95rem;font-weight:700;text-decoration:none;cursor:pointer;transition:all .2s ease}.support-cta-btn svg{width:19px;height:19px}.support-cta-btn.whatsapp-cta{background-color:var(--color-whatsapp);color:#fff;border:1px solid var(--color-whatsapp-hover);box-shadow:0 4px 14px #25d36640}.support-cta-btn.whatsapp-cta:hover{background-color:var(--color-whatsapp-hover);transform:translateY(-2px)}.support-cta-btn.form-cta{background-color:var(--color-primary-light);color:var(--color-primary-hover);border:1.5px solid var(--color-primary-border)}.support-cta-btn.form-cta:hover{background-color:var(--color-primary);color:#fff}.support-tool-btn{display:inline-flex;align-items:center;gap:.5rem;padding:.6rem 1rem;border-radius:10px;background-color:#fff;border:1px solid var(--color-border);color:var(--color-text-secondary);font-family:inherit;font-size:.88rem;font-weight:700;cursor:pointer;transition:all .15s ease}.support-tool-btn svg{width:16px;height:16px}.support-tool-btn:hover{background-color:#f8fafc;border-color:#cbd5e1;color:var(--color-primary-hover)}.sections-quick-nav{padding-top:1.25rem;border-top:1px solid #edf2f7;display:flex;flex-direction:column;gap:.65rem}.quick-nav-title{font-size:.85rem;font-weight:700;color:var(--color-text-muted)}.quick-nav-scroll{display:flex;align-items:center;gap:.5rem;overflow-x:auto;padding-bottom:.45rem;scrollbar-width:thin}.section-chip{padding:.4rem .95rem;border-radius:9999px;background-color:#f1f5f9;color:#475569;text-decoration:none;font-size:.84rem;font-weight:700;white-space:nowrap;transition:all .15s ease}.section-chip:hover{background-color:var(--color-primary);color:#fff}.section-chip.highlight-chip{background-color:var(--color-primary-light);border:1px solid var(--color-primary-border);color:var(--color-primary-hover)}.section-chip.highlight-chip:hover{background-color:var(--color-primary);color:#fff}.support-body-content{display:flex;flex-direction:column;gap:2.75rem}.support-section-block{padding-top:.5rem;scroll-margin-top:calc(var(--nav-height) + 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#0f172a08}.support-contact-form{display:flex;flex-direction:column;gap:1.5rem;margin-top:1rem}.form-grid-fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:1.25rem}.form-field-group{display:flex;flex-direction:column;gap:.5rem}.field-label{font-size:.95rem;font-weight:700;color:var(--color-text-main);display:flex;align-items:center;gap:.35rem}.required-star{color:#ef4444}.input-with-icon{position:relative;display:flex;align-items:center}.field-icon{position:absolute;right:14px;width:18px;height:18px;color:var(--color-text-muted);pointer-events:none}.form-control{width:100%;padding:.75rem 1rem;border-radius:10px;border:1.5px solid var(--color-border);background-color:#f8fafc;color:var(--color-text-main);font-family:inherit;font-size:.98rem;font-weight:600;outline:none;transition:all .2s ease}.input-with-icon .form-control{padding-right:2.75rem}.form-control:focus{background-color:#fff;border-color:var(--color-primary);box-shadow:0 0 0 3px #16a34a26}.form-control.is-invalid{border-color:#ef4444;background-color:#fef2f2}.message-textarea{resize:vertical;min-height:120px;line-height:1.7}.enquiry-options-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:.75rem}.enquiry-card-option{display:block;cursor:pointer;-webkit-user-select:none;user-select:none}.enquiry-card-option input[type=radio]{display:none}.option-content{display:flex;align-items:center;gap:.75rem;padding:.85rem 1rem;background-color:#f8fafc;border:1.5px solid var(--color-border);border-radius:10px;transition:all .18s ease}.radio-indicator{width:18px;height:18px;border-radius:50%;border:2px solid #cbd5e1;background-color:#fff;flex-shrink:0;position:relative;transition:all .18s ease}.enquiry-card-option input[type=radio]:checked+.option-content{background-color:var(--color-primary-light);border-color:var(--color-primary)}.enquiry-card-option input[type=radio]:checked+.option-content .radio-indicator{border-color:var(--color-primary);background-color:var(--color-primary);box-shadow:inset 0 0 0 3px #fff}.option-text{font-size:.92rem;font-weight:700;color:var(--color-text-main);line-height:1.4}.form-submit-actions{display:flex;align-items:center;gap:1rem;margin-top:.5rem;flex-wrap:wrap}.submit-form-btn{display:inline-flex;align-items:center;gap:.65rem;padding:.85rem 1.85rem;border-radius:10px;background-color:var(--color-primary);color:#fff;border:none;font-family:inherit;font-size:1.02rem;font-weight:800;cursor:pointer;transition:all .2s cubic-bezier(.16,1,.3,1);box-shadow:0 4px 14px #16a34a40}.submit-form-btn:hover{background-color:var(--color-primary-hover);transform:translateY(-2px);box-shadow:0 6px 18px #16a34a59}.send-icon{width:19px;height:19px}.whatsapp-direct-submit-btn{display:inline-flex;align-items:center;gap:.65rem;padding:.85rem 1.5rem;border-radius:10px;background-color:#fff;color:var(--color-whatsapp-hover);border:1.5px solid #86efac;font-family:inherit;font-size:.95rem;font-weight:700;cursor:pointer;transition:all .18s ease}.whatsapp-direct-submit-btn svg{width:20px;height:20px}.whatsapp-direct-submit-btn:hover{background-color:var(--color-whatsapp-light);border-color:var(--color-whatsapp)}.form-feedback-alert{display:flex;align-items:center;gap:1rem;padding:1.25rem 1.5rem;border-radius:12px;background-color:#f0fdf4;border:1.5px solid var(--color-primary-border);animation:fadeInAlert .3s ease}@keyframes fadeInAlert{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.alert-icon-check{width:38px;height:38px;border-radius:50%;background-color:var(--color-primary);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:1.2rem;flex-shrink:0}.alert-text-body{display:flex;flex-direction:column;gap:.25rem}.alert-title{font-size:1.05rem;font-weight:800;color:#166534}.alert-desc{font-size:.92rem;color:#15803d;line-height:1.6}.document-footer-block{margin-top:3.5rem;padding-top:2rem;border-top:2px solid var(--color-border-subtle);text-align:center;display:flex;flex-direction:column;align-items:center;gap:1.25rem}.doc-copyright-text{font-size:.95rem;font-weight:700;color:var(--color-text-muted)}.doc-back-link-wrap{margin-top:.25rem}.doc-back-home-btn{display:inline-flex;align-items:center;gap:.5rem;padding:.75rem 1.75rem;border-radius:9999px;background-color:var(--color-text-main);color:#fff;text-decoration:none;font-weight:700;font-size:.95rem;transition:all .2s ease}.doc-back-home-btn:hover{background-color:#1e293b;transform:translateY(-2px);box-shadow:0 6px 18px #0f172a33}mark.support-search-highlight{background-color:#fef08a;color:#854d0e;padding:0 2px;border-radius:3px;font-weight:700}mark.support-search-highlight.current-match{background-color:#f97316;color:#fff;box-shadow:0 0 0 2px #ea580c}.scroll-top-btn{position:fixed;bottom:24px;left:24px;width:46px;height:46px;border-radius:50%;background-color:#fff;border:1px solid var(--color-border);color:var(--color-text-main);box-shadow:0 4px 16px #0000001a;display:flex;align-items:center;justify-content:center;cursor:pointer;z-index:80;opacity:0;visibility:hidden;transform:translateY(12px);transition:all .2s cubic-bezier(.16,1,.3,1)}.scroll-top-btn.visible{opacity:1;visibility:visible;transform:translateY(0)}.scroll-top-btn:hover{background-color:var(--color-primary);border-color:var(--color-primary);color:#fff;box-shadow:0 6px 20px #16a34a4d}.scroll-top-btn svg{width:22px;height:22px}@media(max-width:768px){:root{--nav-height: 64px}.support-nav-container{padding:0 .85rem}.nav-exit-btn{padding:.45rem .75rem;font-size:.88rem}.support-brand-logo{height:38px}.nav-search-btn{padding:.45rem .85rem;font-size:.88rem}.support-main-container{padding:0 .75rem 2.5rem;margin:1.25rem auto}.support-document-card{padding:1.75rem 1.25rem;border-radius:14px}.support-main-title{font-size:1.4rem}.section-title{font-size:1.15rem}.channel-card{padding:1.25rem 1rem;flex-direction:column;align-items:flex-start}.channel-card-action{width:100%;margin-top:.5rem}.channel-copy-btn,.channel-direct-btn{width:100%;justify-content:center}.contact-form-block{padding:1.5rem 1rem}.form-submit-actions{flex-direction:column;width:100%}.submit-form-btn,.whatsapp-direct-submit-btn{width:100%;justify-content:center}}@media print{.support-navbar,.support-action-toolbar,.sections-quick-nav,.scroll-top-btn,.doc-back-link-wrap,.form-submit-actions{display:none!important}body.support-page{background-color:#fff}.support-document-card{border:none;box-shadow:none;padding:0}}